• Working Hours:Mon-Fri:08:00-18:30
  • Phone/Skype/Whatsapp: 86 13428601010
    E-mail: yoyo@nanhuichina.com   visketcup985@gmail.com
FAQ
FAQ
Q: How does defoamer work?
A: The working principle of a defoamer is to penetrate the foam board. The anti-foaming agent is insoluble in the foaming medium and has surface activity; it has low viscosity and can spread rapidly on the foam surface. The anti-foaming agent has an affinity with the gas-liquid surface, which makes the foam board destabilize, causing the bubble to burst and the surface foam to burst.
Q: Are you a defoamer factory?
A: Yes, we are a modern large-scale factory specializing in the research and development, production, and sales of defoamers, supporting and cooperating with factory inspection services.
Q: How about the order lead time?
A: 3-7 days
Q: How to pay?
A: T/T, Western Union
Q: How long is your shelf life?
A: The shelf life is 2 years, and the product quality is 7 days for no reason to return.
Q: Where is your shipping port?
A: Guangzhou/ Shenzhen China sea or as discussed.
Q: Do you provide samples ? is it free or extra ?
A: yes, free sample within each 200-500gram, you just need to pay the shipping cost;
if you have a FedEx account or UPS account, the delivery cost can pay by your account
Q: Can you provide customized service?
A: Yes, customized service is warmly welcomed, please provide us your detailed requirement.
Q: Do you test all your goods before delivery?
A: Yes, goods are 100% tested before delivery.
Q: Do you have specific product quality control system?
A: ISO9001: 2008 certificate.Note: If any other certificates are required, please contact us, we can help to apply for you.
Q: How do you treat a quality complaint?
A: QC will check it, we will send you free goods for replacement or refund your loss.
Q: How to prevent the epidemic and how to ensure product safety?

A: As follows:

NanHui's relevant measures against the COVID-19:

· Strengthen employee health management.
Establish employee health files, implement a daily dynamic registration system, and grasp employee health information promptly on time.

· Guarantee the reserves of prevention and control materials.
Equipped with masks, disinfectants, hand sanitizers, rubber gloves, thermometers, emergency medicines and other necessary epidemic prevention materials to ensure basic protection, and emergency response requirements for enterprise production and operation and employees' labor operations during the epidemic.

· Set up an isolated observation place.

· Standardize personnel entry and exit management.

· Protect the workplace well.

· Strengthen staff dining management.

· Do a good job in dormitory home protection.

· Minimize the gathering of employees.

· Strengthen transportation protection.

· Increase publicity and education efforts.

· Strengthen safety production management.

· Strengthen emergency management.
Strictly abide by the "Emergency Response Law", "Production Safety Accident Emergency Management Regulations" and other laws and regulations, as well as relevant national and local policies and requirements for the prevention and control of new coronaviruses.

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